Outlook on the Web (OWA) and the PWA - What They Are and How to Set Them Up
Outlook on the Web (OWA) is the browser-based version of Outlook - your full work email, calendar, and contacts accessible at outlook.office.com without installing anything. The PWA (Progressive Web App) takes OWA one step further: it installs Outlook as an app-like experience on your computer, with its own window, t…
OneDrive vs.. SharePoint: What goes Where?
OneDrive vs. SharePoint: What Goes Where One of the most common questions new Microsoft 365 users ask is: "Where am I supposed to save this?" Here's the short answer, and a simple rule to remember it by. Save to OneDrive if it's yours. Save to SharePoint if it's the team's. At a glance ☁️ OneDrive 🏢…
I'm Locked Out - What to Do
"I'm Locked Out" — What to Do Getting locked out of your Microsoft 365 account can happen for several different reasons. This article helps you quickly identify why it happened and what to do about it — and since you're locked out, this page is designed to be bookmarked or printed so it's accessible without signing …
How to self reset your forgotten password
The steps below are for forgotten passwords. If you want to make changes to a known Microsoft account password, see Change your Microsoft account password instead. Reset your password If the password you typed is incorrect, you’ll see a message that says: Your account or password is incorrect. If you don't rem…
How to Setup Premier/Pinnacle Emails on your new phone
You must delete any existing authentication setting in the Authenticator app on the new phone and then register the device as your authenticator. Please follow the steps below: 1. Take your new phone to a computer and login to Outlook on the pc by using a browser to navigate to outlook.office.com 2. Once Outlook…
How to Add Premier/Pinnacle Email to iPhone
Add PFM Email to iPhone * Add your Exchange account Tap Settings > Mail > Add Account > Microsoft Exchange. 2. Enter your email address Enter your email address, then tap Next. You can also enter an account description. 3. Connect to your Exchange Server After you enter your email address, choose Sign In.…
How to add a shared mailbox to Outlook
Add a shared mailbox to Outlook After your admin has added you as a member of a shared mailbox, close and then restart Outlook. The shared mailbox should automatically display in your Folder pane in Outlook. What if it didn't work? * If your admin only recently added you to a shared mailbox, it may take a few m…
First time login and MFA setup
First time login - Get your onboarding email and your cell phone and sit down at a computer. Step 1 - Download the Microsoft Authenticator on your phone and allow notifications Step 2 - Open a browser on your computer (Chrome, Firefox, Edge) Step 3 - In the address bar, type outlook.office.com and press…
