It's Not Working - Basic Troubleshooting Guide
"It's Not Working" — Basic Troubleshooting Checklist Before contacting IT, work through this checklist. Most Microsoft 365 issues are resolved by one of these steps, and IT will ask if you've tried them anyway. Check each box as you go. 🖨️ This article is designed to be printed. Keep a copy at your workstation …
IT Asked Me to Do Something and I Don't Know How
IT support sometimes asks you to provide information or perform a step that sounds technical but is actually quick and simple once you know where to look. This article covers the most common requests - step by step, no technical knowledge needed. 🖨️ This article has a printable one-page reference card at the end.…
